At Winners, customer satisfaction is our top priority. If you have any questions or need assistance, don’t hesitate to reach out to our professional and friendly Customer Care team.
Online and Telephone Wagering Customer Care:
Call Toll Free: 1.800.468.2260, option 1
Email: [email protected]
Live Chat: To chat with a Customer Service rep – click on the green chat button located in the bottom left corner of your screen.
Holiday Hours:
- Wednesday, 12/24 (Christmas Eve): 11:00am – 5:00pm
- Thursday, 12/25 (Christmas): Closed
- Wednesday, 12/31 (New Year’s Eve): 11:20am – 7:00pm
- Thursday, 1/1 (NY Day): 11:00am – 10:00pm (normal Thursday closing hours)
Telephone Wagering:
Call Toll Free: 1.800.468.2238
Click here for information on opening a Telephone Wagering account.
Technical Support:
Call Toll Free: 1.800.468.2260, option 4
Email: [email protected]
Rewards:
Call Toll Free: 1.800.468.2260
Email: [email protected]
Customer Care hours of operation
Monday – Tuesday: 11:30am – 6:00pm
Thursday – Saturday: 11:30am – 10:00pm
Sunday: 11:00am – 8:00pm
Note: Please refer to Holiday Hours above for special schedules.
Telephone Wagering hours of operation
Monday, Tuesday, Wednesday: 11:30am – 6:00pm
Thursday, Friday, Saturday: 11:30am – 10:00pm
Sunday: 11:30am – 8:00pm
Note: Please refer to Holiday Hours above for special schedules.